AI systems builder for automation, agents & customer operations.
I design and ship production AI systems — multi-channel reception agents, diagnosis engines, automated customer ops — for businesses that need things to actually run, not just look good in a deck.
- 5+
- Production systems shipped
- 3
- Verticals served
- 60%
- Organic visibility lift (Zistaco)
- 24/7
- Autonomous AI reception
I find the friction. I design the system. I ship the fix.
My work lives at the intersection of AI reasoning, workflow automation, and product thinking. I build with real tools, validate against real problems, and document so others can reuse what I make.
My work lives at the intersection of AI reasoning, workflow automation and product operations. I build with real tools — n8n, Claude, Notion, React — validate against real businesses, and document so what I make can be reused, not rebuilt.
Based in Istanbul, working with founders and operators across hospitality, F&B, retail, luxury and healthcare — anywhere customer operations and AI can compound into measurable outcomes.
- 01
Systems over tasks
Anything done twice gets a workflow. Anything done ten times gets a system that runs on its own.
- 02
Ship to validate
Real users, real data, real failure modes. Prototypes prove nothing until they're in someone's hands.
- 03
AI where it earns its place
Reasoning, conversation, classification — yes. Glue code, rules, deterministic flows — keep them deterministic.
- 04
Documented by default
If only I can run it, it's not a system — it's a hostage situation. Templates, runbooks, handoff docs from day one.
Production systems, deployed and running.
Each one solves a specific operational problem — and is designed to be reused, not retired.
FJMV Studio
AI systems and automation studio focused on reusable customer operations frameworks, conversational AI architecture and workflow automation.
Conversion Lens
AI-powered business diagnosis engine that analyzes customer journeys, identifies conversion gaps and recommends operational improvements.
Conversational Operations Engine
Multi-channel conversational AI framework for customer qualification, routing, follow-up and human handoff across WhatsApp, Telegram and web channels.
Customer Journey Automation System
End-to-end customer operations automation framework for high-touch service businesses.
Healthcare Reception Framework
Reusable AI reception and booking automation framework designed for healthcare providers.
The decisions behind the systems.
- 01 / 03
FJMV Studio
Studio / Product Company
AI systems and automation studio focused on reusable customer operations frameworks, conversational AI architecture and workflow automation. I design, build and deploy end-to-end automation systems — from multi-channel reception engines to business diagnosis tools — structured as operational frameworks that deploy across verticals rather than one-off builds.
· Systems Architecture· Automation Design· Customer Operations· AI Implementation - 02 / 03
Conversion Lens
Product / Diagnostic Engine
AI-powered business diagnosis engine that analyzes customer journeys, identifies conversion gaps and recommends operational improvements. Structured intake feeds a Claude reasoning layer that maps friction points across touchpoints — from first inquiry to booking — and outputs a prioritised, actionable remediation plan. Built as a repeatable operational framework, not a one-off audit.
· Systems Architecture· AI Implementation· Customer Journey Analysis· Product Operations - 03 / 03
Conversational Operations Engine
Conversational AI Framework
Multi-channel conversational AI framework for customer qualification, routing, follow-up and human handoff across WhatsApp, Telegram and web channels. Stateful conversation memory, multilingual message handling, and autonomous decision logic — from inquiry triage to qualified lead routing — with graceful escalation to human operators when needed. Designed as a deployable operational system for any business with inbound conversational volume.
· Systems Architecture· Automation Design· Customer Operations· AI Implementation
The tools I reach for — picked for reliability, not novelty.
AI & Automation
- n8n
- Claude API
- Claude Code
- OpenAI
- Prompt Engineering
- Telegram Bot API
Build & Ship
- Lovable
- Vercel
- GitHub
- React
- TypeScript
Ops & Data
- Notion
- GA4
- WhatsApp Cloud API
- CRM systems
- Web Chat
Domain Expertise
- Workflow Automation
- AI Systems Design
- Product Operations
- Customer Journey Mapping
- Lead Qualification
- Technical SEO
- Content Operations
- Client Acquisition
- Business Process Optimization
- Conversational AI Architecture
Industries
Self-directed, project-driven learning.
No certificate factory — every capability listed below was acquired by shipping something real with it. Education feeds the work; the work proves the education.
Formal Education
B.Sc. Metallurgy Engineering
Azad University · Iran · 2013
- 012025
Prompt Engineering for AI Systems
Self-directed — Claude, OpenAI, structured output, tool-use patterns
- 022024 – 2025
n8n Workflow Automation Architecture
Production-grade multi-step automations, queue patterns, error handling
- 032025
Conversational AI Architecture
Stateful memory, multi-channel routing, human-in-the-loop handoff
- 04Ongoing
Modern Full-Stack with React & TypeScript
Production deployments on Vercel, GA4 pipelines, type-safe APIs
Founder · AI Systems Builder
· FJMV StudioJan 2025 — Present · Istanbul / Remote
- Designed and shipped a multilingual conversational operations engine using n8n + Claude API with persistent conversation memory via Notion — handles inquiry triage, qualification, and booking support autonomously.
- Built a multi-step AI business diagnosis tool in React/TypeScript — live at fjmvstudio.com — that maps customer journey friction and outputs structured recommendations.
- Architected end-to-end client acquisition systems: landing page, lead capture, CRM routing, automated follow-up — deployed on Vercel with GA4 analytics pipelines.
- Audited Istanbul businesses across hospitality, F&B, and retail — identifying workflow gaps and prototyping AI-driven fixes before any formal engagement.
n8nClaude APINotionReactTypeScriptVercelGA4WhatsApp Cloud APIDigital Operations Manager
· ZistacoMar 2025 — Sep 2025 · Istanbul
- Took Zistaco's WordPress site from zero SEO presence to 60% organic visibility improvement — technical audit, on-page fixes, article pipeline, and dedicated blog architecture built from scratch.
- Ran full content operations across LinkedIn and Instagram — strategy, creation, and publishing workflow systematised end-to-end.
WordPressSEOLinkedInInstagramMarketing & Advertising Manager
· Azad University Media2016 — 2020 · Tehran
Advertising Manager (Freelance)
· Iran Air2018 — 2018 · Tehran
Have a system that needs building?
Let's talk.
Open to founder-led projects, retainer engagements with operators, and partnerships where AI automation meaningfully changes how a business runs. Most engagements start with a 30-minute call.
farhadjmv88@gmail.com- Emailfarhadjmv88@gmail.com
- Phone+90 552 151 40 86
- Studiofjmvstudio.com
- BasedIstanbul, Türkiye
- WorkingRemote · Global