Case Study · Studio / Product Company
FJMV Studio
AI systems and automation studio focused on reusable customer operations frameworks, conversational AI architecture and workflow automation. I design, build and deploy end-to-end automation systems — from multi-channel reception engines to business diagnosis tools — structured as operational frameworks that deploy across verticals rather than one-off builds.
Focus
Systems Architecture · Automation Design · Customer Operations · AI Implementation
Stack
n8n · Claude API · OpenAI · React · TypeScript · Vercel · Notion · WhatsApp Cloud API · Telegram Bot API
Status
Production · Deployable
Problem
Local service businesses lose qualified inquiries to slow response times, fragmented tools and operators stretched thin. They need reusable operational frameworks — not more software subscriptions — to capture, qualify and convert customers without adding headcount.
Approach
AI systems and automation studio focused on reusable customer operations frameworks, conversational AI architecture and workflow automation. I design, build and deploy end-to-end automation systems — from multi-channel reception engines to business diagnosis tools — structured as operational frameworks that deploy across verticals rather than one-off builds.
What I built
- Reusable AI system architecture designed for multi-industry deployment
- Multi-channel conversational automation frameworks (WhatsApp, Telegram, Web)
- Operational frameworks templated for rapid rollout across businesses
- Customer operations design with autonomous qualification, routing and handoff
Outcome
A studio operating model with productised operational frameworks, repeatable delivery and a portfolio of reusable AI systems deployed across hospitality, retail, luxury and healthcare.
Architecture notes
Built to run autonomously, fail loudly, and be handed off to a team — not held together by a single operator. Conversation state, business logic and integration adapters are separated so any layer can be swapped without rebuilding the system.
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